Business Case Studies

When to Use Expert Support Services to Increase Profitability

Being a successful business owner is all about being able to make the right decisions. Whether it’s how to target your marketing, the prices you charge, the suppliers you choose, or the staff you hire; all those decisions affect the way your business operates and how much profit it makes.

Your ability to make the right decisions, or to put it another way, the decisions that will ensure your profitability, is based on your knowledge and experience, and what you learn as you go along. The important point to note is that even the most successful entrepreneurs in the world don’t know everything, and continue to learn throughout their lives.

What successful business owners do recognise is that it’s vital to be aware of the areas where they need external input. That usually involves one of two aspects of the business that require employing support services:

  1. To manage the aspects of the business that you yourself lack the skills to handle effectively.
  2. To delegate the aspects of the business that you could manage, but that would take up time that you could use more profitably elsewhere.

Using expert support services ensures that the tasks are carried out to the highest standards by people with the skills to manage operations quickly and effectively. This is a far more cost-effective approach than attempting to save money by doing everything yourself, because you’ll be wasting your precious time performing tasks you could delegate instead of spending your time focusing on the aspects of the business that do need your input.

The types of support services that businesses could benefit from include:

Website support

Your website needs maintenance, technical fixes, security monitoring, back-ups; there are many tasks that need to be carried out in order for your site to operate properly. Important as they are, these kinds of tasks can be time-consuming and take up a significant part of your day, without actually driving the business forward. A highly effective way to resolve the problem is to use a managed hosting service like Onyx that handles all the backroom operations, leaving you free to do the work of developing your business.

Bookkeeping support

Keeping track of figures and balancing the books is another essential task that can easily take up a great deal of your time. You need the information, and you have to keep financial records, but you don’t need to be crunching the numbers yourself. A qualified bookkeeper is invaluable in shouldering the weight of managing the record keeping, leaving you free to spend more time analysing the figures and using the data gathered to build up your business.

These are a couple of examples of services common to most businesses, but there could be many others relevant to your particular enterprise. What matters is that you can recognise where you’d benefit by employing a support service, and having the financial understanding to appreciate that you’ll gain more by investing in support services than by trying to economise and do everything yourself.