People

Motivation in Practice

Developing a motivated workforce can reap huge rewards for businesses. At the Nuclear Decommissioning Authority, the organisation that oversees the safe clearance and decontamination of early nuclear sites, motivation is not just concerned with employees working harder and more effectively. Motivation for NDA is also about developing workers that are...
Operations

Investing in safety

The priorities of organisations vary widely, but for those that provide public transport health and safety must be high on the list. For transport company FirstGroup, its culture of safety permeates all its activities. According to First:"If you cannot do it safely, don't do it." Health and safety legislation has...
Operations

Lean production in service and manufacuring organisations

Lean production methods are traditionally thought of as being used in manufacturing organisations. Portakabin for example, the international modular building supplier, uses lean production approach to minimise waste and inefficiency. However, a lean approach can also be adopted by service organisations to maximise the use of available resources through waste...
Strategy

Decision making

Businesses would not function without making decisions. Some decisions are relatively low-level and are carried out on a day to day basis (operational decisions) whereas others can affect the long term performance of a business and are directly linked to its aims and objectives (strategic decisions). Within npower, the leading...
Marketing

Marketing plans

When NIVEA re-launched its NIVEA FOR MEN range in 2008, it used a marketing plan to set out the marketing activities to be carried out in order to reach its aims and objectives. Marketing plans form part of organisations' overall business plans. They normally cover a period of one to...
Business News

PEST Analysis

External factors are those which affect a business but are outside its control. The acronym PEST, which stands for Political, Economic, Social and Technological influences, can be used to summarise these external factors. UNISON, Britain's largest public sector trade union, uses PEST analysis to understand the needs of its members...
Business News

PEST analysis

Organisations carry out a PEST analysis to assess the external factors that can have an influence on their internal operations. This is particularly prevalent for organisations such as the Legal Services Commission, which gives legal aid to people with work or social related issues. Without the government providing funds for...
Business News

Ethically serving stakeholders

We hear the term ethical behaviour but what does it mean exactly? The Co-operative Group has members rather than shareholders who determine the ethical direction of the business. For example, it has an ethical food policy which has resulted in such things as reformulating its own brand products to reduce...
Business News

Motivation applies to the workplace

Why do some people climb Mount Everest, sail single-handedly round the world or bungee jump off tall buildings? Theories of motivation also apply to the workplace. Individuals are motivated to carry out such feats by any number of different reasons. Organisations, like the engineering group Siemens, attempt to tap into...
Business News

The business cycle

Activity within the economy fluctuates over time. This is called the business cycle. The Davis Service Group provides textile maintenance, hotel laundry and washroom services in the UK and Europe. Just like any other business, it is affected by the changes in the business cycle - from boom to recession and...
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